I had to answer this question for my Web 2.0 class forum posting this week. This class is starting to make me sad. I’ve never been part of a library community that has embraced many emerging technologies outside of LibGuides, so I have to rely on examples from far-away libraries. It’s just not the same when you can’t say you’ve used innovative technology as a patron to find resources. I’m having trouble empathizing!
One reason why few libraries allow their patrons to add to library wikis might simply be lack of trust. In order to get the most out of user-generated content, libraries must trust their patrons to contribute useful information. But trust is a hard thing to gain. Letting users freely contribute information to a wiki is a process that probably won’t happen overnight for these libraries.